Job Description
Full details about the role and requirements
Yukerja Summary
The Tenant Relation Staff (AEON MALL SENTUL CITY) role at AEON Mall is curated from JobStreet (category Kesehatan). Note the work location (Bogor, West Java) before applying. Yukerja.com is not the employer — applications are handled on the official source site.
Requirement :
Bachelor’s degree in Marketing Communication, Public Relations, Engineering, or a related field is preferred.
Minimum 1–2 years of experience in the shopping mall industry, specifically in Tenant Relations.
Experience in shopping mall operations is highly preferred.
Strong knowledge of daily tenant relations management and communication practices.
Ability to analyze tenants’ business challenges and implement appropriate remedial measures.
Ability to understand financial statements accurately and manage cost control effectively.
Strong communication, negotiation, and relationship-building skills with tenants and business partners.
Proficient in English, both spoken and written.
Must be willing to commute or relocate to Sentul City – Bogor
Willing to work on shift schedules, weekends, and public holidays
Job Description
Conduct daily inspections of tenant stores and operational areas to ensure compliance with mall standards and smooth daily operations.
Monitor store conditions, including cleanliness, store displays, promotional materials, and operational activities.
Coordinate with tenants regarding operational issues and ensure corrective actions are implemented.
Handle and follow up on tenant complaints in coordination with related departments until resolution.
Prepare daily operational reports and coordinate handovers with the next shift/team.
Manage administrative tasks related to tenant operations, including documentation, correspondence, and sales database updates.
Maintain effective communication with internal teams and tenants to support overall mall operations and customer satisfaction.