Job Description
Full details about the role and requirements
Yukerja Summary
The Customer Service Representative / Telco / Healthcare / Techinical / Retail role at Metacom Careers is curated from Bossjob (category Kesehatan). Note the work location (Davao del Sur, Davao, Philippines) before applying. Yukerja.com is not the employer — applications are handled on the official source site.
Description
- Provide outstanding customer service through various channels including phone, email, and live chat.
- Resolve customer inquiries and issues effectively and efficiently.
- Maintain a high level of product knowledge to assist customers with their needs.
- Document customer interactions and feedback for continuous improvement.
- Collaborate with team members to enhance service delivery and customer satisfaction.
Requirements
- Educational Qualifications: High School Diploma or equivalent.
- Experience Level: 0–2 years.
- Skills and Competencies: Strong communication and interpersonal skills.
- Qualities and Traits: Patience and empathy in dealing with customers.
- Responsibilities and Duties: Ability to multitask and handle high call volumes.
- Working Conditions: May require evening or weekend shifts.