Job Description
Full details about the role and requirements
Yukerja Summary
The Academic Operations Associate Manager (Sparks Music) role at Seven Retail Group is curated from JobStreet (category Teknologi & IT). Note the work location (Kebayoran Lama, Jakarta) before applying. Yukerja.com is not the employer — applications are handled on the official source site.
Our Company
Founded in 2020, Seven Retail is a House of Brands focused on making quality lifestyle services more accessible. With over 200 centers and growing, we operate across F&B, Education, Healthcare, and Lifestyle Services.
We are on a mission to make increasingly higher-quality, premium lifestyle services accessible to everyone, helping people get more out of their paycheck so everybody can experience a higher standard of living.
Ready to take the next step in your career? Join us as an Academic Operations Associate Manager and discover what you can achieve at Seven Retail. Read on to learn more!
Your Day-to-Day:
Manage class operations – Oversee class scheduling, ensure slot availability, and resolve scheduling issues
Monitor daily operations – Review student feedback (NPS), flag high-risk issues, and track teacher conversion rates weekly
Manage monthly cycles – Set teacher KPIs, process part-time payroll, and update teacher skill data
Design systems & policies – Build teacher onboarding flows, reward-punishment frameworks, and observation rubrics
Lead projects – Conceptualize recital events, drive root cause analysis for performance issues, and align with Curriculum, L&D, and Strategy teams
Guide junior team members – Coordinate and support execution across the operations team
Who We’re Looking For:
Min. Bachelor’s degree in a related field.
4-5 years of experience in early childhood/primary education, bootcamp, E-learning Providers, or EdTech.
Experience in handling a retention program
Strong data analysis skills, able to spot trends and turn insights into action
Experience designing processes or policies from scratch, and managing multiple branches or tasks
Good communication, coaching, and interpersonal skills, especially when working with teachers and school leaders.