Job Description
Full details about the role and requirements
Yukerja Summary
The Spa Administrator & Receptionist role at PT The Present One is curated from JobStreet (category Teknologi & IT). Note the work location (Badung, Bali) before applying. Yukerja.com is not the employer — applications are handled on the official source site.
About us
The Present Spa is a premier wellness sanctuary dedicated to offering a holistic healing experience. Located in the heart of Canggu, we specialize in combining the ancient wisdom of Traditional Chinese Medicine (TCM) with modern aromatherapy wellness solutions. Our unique spa concept is designed to help our clients achieve a perfect balance between body, mind, and spirit. Our treatments, including therapeutic massages, organic skincare rituals, TCM aromatherapy, and head spa therapy, have been thoughtfully designed by our founder, an IFA-certified aromatherapist.
Tasks & responsibilities
- Welcome clients
- Handle bookings
- process payments and prepare daily reports
- answer inquiries via phone, WhatsApp or in-person about services, cosmetics, pricing etc.
- Upsell spa services and products
- Maintain clean and inviting reception area
- Manage feedback and resolve customers complaints
- Assist manager on operational improvements
Qualifications & experience
- fluent English (oral and written)
- min 2 years experience in a similar role (spa, hospitality, customer service)
- proficiency in using booking software and Microsoft office applications
- experience in upselling services and retail products to clients
- friendly, welcoming and professional demeanor