Job Description
Full details about the role and requirements
Yukerja Summary
The Customer Service Representative role at Metacom Careers is curated from Bossjob (category Kesehatan). Note the work location (Pampanga, Central Luzon, Philippines) before applying. Yukerja.com is not the employer — applications are handled on the official source site.
Description
- Respond to customer inquiries via phone, email, or chat in a timely manner.
- Provide information about products and services to customers.
- Resolve customer complaints and issues efficiently and effectively.
- Maintain detailed records of customer interactions and transactions.
- Assist in identifying opportunities for improving customer satisfaction and processes.
Requirements
- Educational Qualifications: High School Diploma or equivalent.
- Experience Level: no bpo experience is welcome to apply
- Skills and Competencies: Strong communication and interpersonal skills.
- Qualities and Traits: Empathetic, patient, and a problem-solver.
- Responsibilities and Duties: Ability to manage multiple tasks efficiently.
- Working Conditions: Must be able to work flexible hours, including evenings and weekends.