Job Description
Full details about the role and requirements
Yukerja Summary
The Customer Service Representative | No Experience Required role at Metacom Careers is curated from Bossjob (category Magang & Fresh Graduate). Note the work location (Misamis Oriental, Northern Mindanao, Philippines) before applying. Yukerja.com is not the employer — applications are handled on the official source site.
Job Summary
We are looking for enthusiastic, customer-focused individuals to join our growing team as Customer Service Representatives. Whether you're a fresh graduate or looking to start your career in the BPO industry, we'd love to hear from you. No prior customer service experience is required—we provide comprehensive training to help you succeed.
Key Responsibilities
- Respond to customer inquiries via phone, chat, or email in a professional and courteous manner.
- Provide accurate information about products, services, and account-related concerns.
- Resolve customer issues efficiently while ensuring a positive customer experience.
- Document customer interactions and maintain accurate records.
- Meet quality standards and performance goals.
- Follow company policies and procedures while maintaining confidentiality.
Qualifications
- High School Graduate (Old Curriculum) or Senior High School Graduate.
- No experience required. Fresh graduates and career shifters are encouraged to apply.
- Good communication skills in English.
- Basic computer navigation and typing skills.
- Willing to work on a shifting schedule, including weekends and holidays, if required.
- Positive attitude, willingness to learn, and strong customer service orientation.
What We Offer
- Competitive salary package.
- Paid training.
- Government-mandated benefits (SSS, PhilHealth, Pag-IBIG).
- 13th Month Pay.
- Paid leaves (subject to company policy).
- Opportunities for career growth and promotion.
- Supportive and inclusive work environment.
Join Our Team!
If you're passionate about helping people and are looking for an opportunity to build a rewarding career, we'd love to meet you. Apply today and become part of a team that values your growth and success.