Job Description
Full details about the role and requirements
Yukerja Summary
The Call Center Representative role at Metacom Careers is curated from Bossjob (category Magang & Fresh Graduate). Note the work location (Pasig, National Capital Region, Philippines) before applying. Yukerja.com is not the employer — applications are handled on the official source site.
Description
- Handle customer inquiries and provide information about products and services.
- Resolve customer complaints efficiently and effectively.
- Document all customer interactions in the company database.
- Collaborate with team members to improve customer service processes.
- Provide feedback on product improvements based on customer suggestions.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field or equivalent experience.
- Experience Level: Fresh graduate or 0–2 years of experience in a customer service role.
- Skills and Competencies: Proficient in English language; strong customer service and interpersonal skills.
- Qualities and Traits: Team player with strong organizational and people skills.
- Responsibilities and Duties: Ability to manage multiple tasks and prioritize effectively.
- Working Conditions: Comfortable working in a call center environment with flexible hours.