Bossjob Teknologi & IT Full Time

CSR HIRING

Synlink Recruitment Outsourcing Co. Inc.

Pasig, National Capital Region, Philippines PHP 19.000 – 25.000 Posted 10 hr ago
Location Pasig, National Capital Region, Philippines
Salary PHP 19.000 – 25.000
Job Type Full Time
Country Filipina

Job Description

Full details about the role and requirements

Yukerja Summary

The CSR HIRING role at Synlink Recruitment Outsourcing Co. Inc. is curated from Bossjob (category Teknologi & IT). Note the work location (Pasig, National Capital Region, Philippines) before applying. Yukerja.com is not the employer — applications are handled on the official source site.

Job Summary:

A Telco Non-Voice Customer Service Representative provides customer support for telecommunications services through chat, email, messaging platforms, or support tickets. The role involves resolving customer concerns, answering inquiries, and processing account-related requests without handling phone calls.

Key Responsibilities:

  • Respond to customer inquiries via live chat, email, or messaging platforms.
  • Assist customers with billing, account management, plan changes, and service-related concerns.
  • Troubleshoot basic technical issues related to mobile, internet, or cable services.
  • Process service requests, upgrades, cancellations, and account updates.
  • Document customer interactions accurately in the company's CRM system.
  • Escalate complex issues to the appropriate team when necessary.
  • Meet productivity, quality, and customer satisfaction targets.


Disclaimer: Yukerja.com is a job aggregator, not an employer. This listing is aggregated from Bossjob. Applications are processed on the official company or source site. We are not responsible for listing accuracy.

Tips for Applying to CSR HIRING

  1. Read the full description and ensure your skills match before applying to Synlink Recruitment Outsourcing Co. Inc..
  2. Tailor your CV and cover letter to keywords in the job description — especially for Teknologi & IT roles.
  3. Click Apply Now to go to Bossjob. The hiring process is entirely on the source site.
  4. Prepare an updated portfolio or LinkedIn profile if required during screening.
  5. Beware of payment requests — legitimate jobs do not charge application fees.

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