Bossjob Teknologi & IT Full Time

DIRECT HIRING CSR

Synlink Recruitment Outsourcing Co. Inc.

Quezon City, National Capital Region, Philippines PHP 24.000 – 24.000 Posted 6 hr ago
Location Quezon City, National Capital Region, Philippines
Salary PHP 24.000 – 24.000
Job Type Full Time
Country Filipina
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Job Description

Full details about the role and requirements

Yukerja Summary

The DIRECT HIRING CSR role at Synlink Recruitment Outsourcing Co. Inc. is curated from Bossjob (category Teknologi & IT). Note the work location (Quezon City, National Capital Region, Philippines) before applying. Yukerja.com is not the employer — applications are handled on the official source site.

Job Summary:

A Telco Non-Voice Customer Service Representative provides customer support for telecommunications services through chat, email, messaging platforms, or support tickets. The role involves resolving customer concerns, answering inquiries, and processing account-related requests without handling phone calls.

Key Responsibilities:

  • Respond to customer inquiries via live chat, email, or messaging platforms.
  • Assist customers with billing, account management, plan changes, and service-related concerns.
  • Troubleshoot basic technical issues related to mobile, internet, or cable services.
  • Process service requests, upgrades, cancellations, and account updates.
  • Document customer interactions accurately in the company's CRM system.
  • Escalate complex issues to the appropriate team when necessary.
  • Meet productivity, quality, and customer satisfaction targets.
Sumber: Bossjob Updated 3 hr ago 11 views

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  1. Read the full description and ensure your skills match before applying to Synlink Recruitment Outsourcing Co. Inc..
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  3. Click Apply Now to go to Bossjob. The hiring process is entirely on the source site.
  4. Prepare an updated portfolio or LinkedIn profile if required during screening.
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