JobStreet Teknologi & IT Full Time

WFM - Staff

MitraComm

Kebayoran Lama, Jakarta ไม่เปิดเผยเงินเดือน Posted 11/6/2026
Location Kebayoran Lama, Jakarta
Salary ไม่เปิดเผยเงินเดือน
Job Type Full Time
Country Indonesia
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Job Description

Full details about the role and requirements

Yukerja Summary

The WFM - Staff role at MitraComm is curated from JobStreet (category Teknologi & IT). Note the work location (Kebayoran Lama, Jakarta) before applying. Yukerja.com is not the employer — applications are handled on the official source site.

Requirement Needs :
  • Overtime
  • Team Working
  • Sociable
  • Supple
  • Berpenampilan Rapi
Requirement Skills :
  • Communication
  • Computer (MS. Office)

Responsibilities :

- Monitoring Real time operasional semua layanan yang ada di operasional call center dalam menangani traffic call

- Melakukan pengecekan dan tindak lanjut log DC terkait attendance, adherence dan menemukan ketidaksesuaian setiap agent call center

- Menjalankan action plan/recovery plan saat terjadi peningkatan call Membuat rekap performansi service level seluruh layanan operasioanl call center

- Membuat rekap data picklist dari setiap agent dan data absensi agent

- Melakukan supervisi bagi DC untuk memastikan setiap DC menjalankan tugasnya dengan baik.

Sumber: JobStreet Updated 1 hr ago 1 views

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