Job Description
Full details about the role and requirements
Yukerja Summary
The Customer Service Representative role at Synlink Recruitment Outsourcing Co. Inc. is curated from Bossjob (category Kesehatan). Note the work location (Quezon City, National Capital Region, Philippines) before applying. Yukerja.com is not the employer — applications are handled on the official source site.
Description
- Provide excellent customer service through effective communication and problem-solving skills.
- Assist customers with inquiries, issues, and transactions in a timely manner.
- Maintain knowledge of products and services to provide accurate information to customers.
- Document customer interactions and feedback for future reference.
- Work collaboratively with team members to improve service delivery.
Requirements
- Educational Qualifications: High School Diploma or equivalent
- Experience Level: 0–2 years of experience in customer service preferred, but not required
- Skills and Competencies: Strong communication skills, both verbal and written
- Qualities and Traits: Empathetic, patient, and customer-oriented attitude
- Responsibilities and Duties: Ability to handle difficult customer situations with professionalism
- Working Conditions: Willingness to work flexible hours, including evenings and weekends