Job Description
Full details about the role and requirements
Yukerja Summary
The Customer Service Representative role at Synlink Recruitment Outsourcing Co. Inc. is curated from Bossjob (category Magang & Fresh Graduate). Note the work location (Cebu, Central Visayas, Philippines) before applying. Yukerja.com is not the employer — applications are handled on the official source site.
Description
- Assist customers with inquiries and provide accurate information regarding products and services.
- Handle customer complaints and resolve issues in a timely manner.
- Maintain customer records and update account information as necessary.
- Collaborate with team members to improve customer service processes.
- Ensure customer satisfaction and contribute to a positive company image.
Requirements
- Educational Qualifications: High School Diploma or equivalent.
- Experience Level: 0–2 years (entry-level position).
- Skills and Competencies: Strong communication and interpersonal skills.
- Qualities and Traits: Patience and a customer-oriented mindset.
- Responsibilities and Duties: Ability to work effectively in a fast-paced environment.
- Working Conditions: Standard office environment with potential shift work.