Job Description
Full details about the role and requirements
Yukerja Summary
The Patient Coordinator & Receptionist role at Miracell is curated from JobStreet (category Kesehatan). Note the work location (South Tangerang, Banten) before applying. Yukerja.com is not the employer — applications are handled on the official source site.
Experience in aesthetic, wellness, fertility, or specialty clinics will be highly preferred.
Job Description
Welcome and assist patients, visitors, and international clients in a professional manner.
Manage appointments, patient registration, and front desk operations.
Coordinate patient schedules with doctors, nurses, and the Cell Processing Laboratory.
Explain clinic procedures, treatment processes, and service information to patients.
Handle phone calls, WhatsApp, email, and other patient inquiries.
Prepare and maintain accurate patient records and administrative documents.
Process billing, payments, and daily administrative tasks.
Support patient follow-up and ensure an excellent patient experience.
Maintain confidentiality and comply with clinic policies and SOPs.
Perform other administrative and patient coordination duties as assigned.
Requirements
Minimum Diploma (D3) or Bachelor's degree in any discipline (Healthcare-related field preferred).
Minimum 3 years of experience as a Patient Coordinator, Medical Receptionist, Customer Service, or Front Office in a healthcare setting.
Excellent communication and interpersonal skills.
Fluent in English (spoken and written) is mandatory.
Professional appearance and customer-oriented attitude.
Strong organizational and multitasking skills.
Proficient in Microsoft Office and computer-based administration.
Able to handle patient appointments, registration, and administrative tasks accurately.
Experience serving international patients is an advantage.
Willing to work at BSD Biomedical Campus, Tangerang.