Job Description
Full details about the role and requirements
Yukerja Summary
The Fraud Detection Agent role at SeaBank is curated from JobStreet (category Keuangan & Perbankan). Note the work location (Jakarta) before applying. Yukerja.com is not the employer — applications are handled on the official source site.
Job Desc:
Examine every data that contains information suspicious users to determine whether there is a potential for fraud.
Check and take action (monitor/freeze/banned) accounts suspected of having the potential to commit fraud in order to prevent/minimise the possibility of fraud.
Screen and analyze customer provided data using internal database, and directly confirm with customers to validate the accuracy of the information.
Create and send daily reports on the database to ensure the data can be used by the Fraud team for more in-depth inspection actions.
Communicating the results of investigations and escalating difficult cases that require the Team Leader's assistance, to ensure cases can be resolved.
Requirements:
Minimum 1-2 year of experience as Banking Fraud Analyst or related position.
Minimum Bachelor’s Degree from Law, Criminology, Information Technology, System Information or related field.
Willing to work in shifting.
Have experience in handling fraud related to card payment.
Strong interpersonal, analytical and communication skill.