Area Sales Manager (Surabaya)

About Ingredion:

Join Ingredion, where innovation impacts lives worldwide! Without even realizing it, you’ve experienced our work in your favorite chocolate, your pet’s food, the paper you write on, and your everyday snacks. As a global powerhouse across more than 60 industries, we harness the potential of natural ingredients to transform lives. Whether you’re just starting your career or bringing years of experience, there's a place for you here to make a real difference. Be part of our team that values a wide range of perspectives and is committed to shaping a better world with every product we create.

Location: Surabaya

Workplace type: On Site

As an Area Sales Manager, you will be responsible for develops strategic account plans, manages complex sales cycles involving technical and commercial activities, and makes critical decisions on account prioritization, resource allocation, and market penetration. The role also addresses supply and market challenges, supports customers across multiple food segments, and proactively identifies emerging customer needs to drive growth through Ingredion’s strategic solutions and innovation pipeline.

What you will do:

• Sales – Seek new customers/opportunities to secure new business. Develop strong knowledge of the market environment for food ingredients in East & Central Java. Analyze sales statistics to determine business potential. Generate strong and healthy pipelines, Responsibility of top/bottom line growth through price/cost management. Develop and maintain sales materials and current product knowledge. Responsibility for accounts receivables, monitoring A/R aging and coordinates with accounts receivable controller.

• Account Management – Establish and maintain current area and potential client relationships. Handle complex customer issues and escalations (complaints due to quality issues), ensuring long-term customer satisfaction. Coordinate MNC accounts’ projects with other divisions of the Company.

• Technology – Work closely with technical service/applications to Influences customer product development and ingredient selection decisions through strong technical-commercial value propositions and to translate customer needs into technical development projects to deliver innovative and high profit solutions.  Provide of basic technical support to deliver troubleshooting and technical assistance to accelerate project win

• Supply chain – Control of inventory levels through replenishment and planning. Work with supply chain to deliver forecasting accuracy and inventory optimization e.g. warehousing, delivery. Management of customer service for forecasting, ordering, shipment tracking, local delivery

What you will bring:

• Degree in Food Technology or other Science related degree.

• Minimum 8 years of food ingredient sales and 3 years of managerial experience in B2B markets.

• Fluent in English and Bahasa Indonesia.

• Demonstrate maturity in handling and developing new customers.

• Able to travel domestic ( East & Central Java) and possess own car.

Why Join Ingredion? 

Discover why Ingredion is the ideal place to advance your career with our exceptional rewards and benefits package designed to help you thrive. Create the future with us and enjoy:

• Total Rewards Package – Competitive salary and performance-based pay recognizing your contributions to our success

• Comprehensive Benefits & Wellness Support – Health, long-term savings, and resources for your physical, mental, and emotional well-being

• Flexible Work Arrangements – We value flexibility to support you both professionally and personally (add/remove depending on role) 

• Career Growth – Learning, training, and development opportunities.

• Employee Recognition Program – A culture of real-time appreciation, with personalized recognition rewards globally

• Employee Referral Program – Refer top talent and earn a bonus if they’re hired