Job Description
Full details about the role and requirements
Yukerja Summary
The Customer Service Representative/Call Center Agent role at Metacom Careers is curated from Bossjob (category Kesehatan). Note the work location (Pasig, National Capital Region, Philippines) before applying. Yukerja.com is not the employer — applications are handled on the official source site.
Description
- Manage incoming calls and customer inquiries efficiently.
- Provide product and service information to customers.
- Resolve customer issues and complaints in a timely manner.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with team members to improve service quality.
Requirements
- Educational Qualifications:High School Diploma or Equivalent
- Experience Level:1–3 years in a customer service or call center role
- Skills and Competencies:Excellent communication and interpersonal skills
- Skills and Competencies:Strong problem-solving abilities
- Qualities and Traits:Empathetic and patient attitude
- Working Conditions:Fast-paced call center environment