Job Description
Full details about the role and requirements
Yukerja Summary
The Customer Service Representative role at Metacom Careers is curated from Bossjob (category Teknologi & IT). Note the work location (Taguig, National Capital Region, Philippines) before applying. Yukerja.com is not the employer — applications are handled on the official source site.
Description
- Provide exemplary customer support via phone, email, and chat.
- Resolve customer inquiries and issues with efficiency and professionalism.
- Document customer interactions in the CRM system.
- Collaborate with team members to enhance customer satisfaction.
- Continuously improve knowledge of products and services for better service delivery.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field
- Experience Level: 0–2 years
- Skills and Competencies: Strong English language proficiency
- Skills and Competencies: Excellent customer service skills
- Skills and Competencies: Technical skills for operating systems and tools
- Skills and Competencies: Exceptional interpersonal and people skills
- Responsibilities and Duties: Experience in a call centre environment preferred