Job Description
Full details about the role and requirements
Yukerja Summary
The Customer Service Representative role at Metacom Careers is curated from Bossjob (category Teknologi & IT). Note the work location (Quezon City, National Capital Region, Philippines) before applying. Yukerja.com is not the employer — applications are handled on the official source site.
Description
- Respond to customer inquiries via phone, email, and chat.
- Provide accurate information regarding products and services.
- Assist customers with order placements and account management.
- Resolve customer issues and complaints in a timely manner.
- Maintain customer records and update information as necessary.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field preferred.
- Experience Level: No experience required, training provided.
- Skills and Competencies: Strong English language skills.
- Skills and Competencies: Excellent customer service skills.
- Skills and Competencies: Strong interpersonal and communication skills.
- Qualities and Traits: Team player with strong organizational skills.
- Skills and Competencies: Basic technical skills and proficiency in call center software.