Job Description
Full details about the role and requirements
Yukerja Summary
The Customer Experience Champion – Customer Support Representative (Work-In-Office) role at Elite Headhunting is curated from Bossjob (category Teknologi & IT). Note the work location (Cavite, Calabarzon, Philippines) before applying. Yukerja.com is not the employer — applications are handled on the official source site.
Be the voice that makes a difference! Help customers hang up happier than when they called. Ready to make positive waves? Apply now!
What You'll Do
- Handle inbound calls with energy and enthusiasm
- Build genuine connections with customers and teammates
- Meet and exceed call center performance benchmarks
- Hit productivity and quality targets
- Own customer needs — resolve issues on the first call
- Educate customers on client products and services
Qualifications
- High School / Senior High School graduate
- Strong English communication skills
- BPO experience is a plus (not required)
- Open to shifting schedules, including night shifts
- Willing to work on-site in SM City Dasmarinas or Robinson's Place
Benefits & Perks
- Pay Competitive salary + night differential + non-taxable allowances
- Day 1 HMO for you + option to enroll up to 5 dependents
- Growth Quarterly appraisals + monthly performance incentives
- Leave Up to 30 paid days off — 21 days convertible to cash
- Insurance Group Life Insurance coverage
- Wellness Wellness programs + onsite medical services + free emergency medicines