Director, Clinical Programs

About Matter Health Matter Health delivers primary and preventive healthcare directly to older adults living in public housing communities. Our mission is simple: to improve healthcare access by meeting patients where they are and building trusted relationships within the communities we serve. We are rapidly expanding across multiple markets and are seeking mission-driven clinical leaders who thrive in collaborative, fast-paced environments. Total Healthcare. Where you live. About the Role The Director of Clinical Programs is responsible for the strategic design, implementation, and continuous improvement of Matter Health's clinical programs that support high-quality, value-based care for older adults. This leader will develop scalable, evidence-based programs focused on chronic disease management, care coordination, preventive care, quality improvement, and population health initiatives. Working closely with Clinical Leadership, Operations, Quality, and Enterprise Information Management (EIM), the Director will ensure clinical programs improve patient outcomes while supporting operational excellence across the organization. The ideal candidate combines deep clinical expertise with program development experience and is passionate about building innovative care models that improve healthcare access for underserved populations. Key Responsibilities - Lead the development, implementation, and ongoing optimization of enterprise clinical programs supporting chronic disease management, preventive care, and population health. - Design evidence-based clinical protocols, workflows, and care pathways that improve patient outcomes and support value-based care initiatives. - Partner with Clinical Leadership to identify opportunities for new programs and continuous quality improvement. - Collaborate with Operations, Quality, Enterprise Information Management (EIM), and Technology teams to ensure successful implementation of clinical initiatives. - Monitor program effectiveness using quality metrics, clinical outcomes, and operational performance data. - Support HEDIS, Stars, quality improvement, and other performance initiatives that strengthen patient care and organizational outcomes. - Develop educational resources, tools, and training materials that support clinical teams and promote consistent care delivery. - Stay informed on healthcare regulations, clinical best practices, and emerging trends to ensure programs remain current and effective. - Build scalable processes that support Matter Health's continued growth and expansion. Success Milestones First 90 Days - Build a comprehensive understanding of Matter Health's care model, clinical workflows, and current programs. - Establish strong partnerships with Clinical Leadership and cross-functional teams. - Evaluate existing clinical programs and identify immediate opportunities for improvement. Within 6 Months - Lead implementation of prioritized clinical program enhancements. - Develop standardized clinical workflows and evidence-based care pathways. - Begin measuring and reporting on program effectiveness and quality outcomes. Within 12 Months - Fully own Matter Health's clinical program strategy and ongoing optimization. - Successfully launch new enterprise clinical initiatives supporting organizational growth. - Establish scalable processes that support continued expansion and improved patient outcomes. Qualifications Required - Active Registered Nurse (RN) license required. - Bachelor's degree in Nursing or a related healthcare field. - 5+ years of experience developing, implementing, or leading clinical programs, disease management, care management, or population health initiatives. - Experience within value-based care, primary care, managed care, or healthcare delivery organizations. - Strong knowledge of chronic disease management, care coordination, and evidence-based clinical practices. - Experience collaborating across multidisciplinary teams to implement organizational initiatives. - Excellent communication, leadership, organizational, and project management skills. - Ability to analyze clinical data and use insights to improve patient outcomes and program performance. Preferred - Master's degree in Nursing, Healthcare Administration, Public Health, or a related field. - Experience with Medicare Advantage, population health, or community-based healthcare models. - Experience supporting quality initiatives such as HEDIS, Stars, CQI, or PDSA. - Experience developing clinical education materials and training programs. - Familiarity with electronic health record (EHR) systems and healthcare analytics. Why Matter Health At Matter Health, we believe that where you live should never determine the quality of healthcare you receive. Every clinical program we build directly supports our mission of expanding access to compassionate, relationship-based care for older adults living in underserved communities. This isn't simply program management—it's an opportunity to help shape the future of healthcare delivery while improving lives every day. Total Healthcare. Where you live. Working at Matter Health We're committed to supporting our team both professionally and personally. Benefits for full-time team members begin on the first of the month after your start date. Health & Wellness - Medical, dental, and vision coverage - Employer-funded HSA and FSA options - Employer-paid life and disability insurance - Voluntary illness, accident, and hospitalization coverage - Access to Matter Health's in-person and virtual care services Financial Security - Competitive compensation - 401(k) with company match beginning on Day 60 - Financial wellness resources and support Time Away - Up to 4 weeks of Paid Time Off - 10 paid company holidays - 2 volunteer days annually for meaningful causes Eligibility is based on full-time employment status. Additional details will be shared during the interview process. Equal Opportunity Employer Matter Health is committed to building a diverse and inclusive workplace. We welcome applicants from all backgrounds and experiences and foster an environment where every team member feels valued, respected, and supported.

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