Analyst

Job Profile: Sales Operations & Pricing Analyst (looking for in Multiple Levels)

Role Summary

The Sales Operations & Pricing Analyst is responsible for end-to-end deal lifecycle management, including deal creation, validation, pricing analysis, margin optimization, and reporting. The role supports sales and partner teams by ensuring accurate pricing, compliance with policies, and timely deal processing while providing analytical insights to enhance business performance.

Key Responsibilitie

sDeal Management & Processin

gCreate, update, and manage indirect bid deals (Transactional, Promotional, MPS) in system tools

.Process deal requests submitted by partners or sales teams within defined Turnaround Time (TAT)

.Maintain accurate deal records and ensure completeness of all required information

.Pricing & Margin Analysi

sConduct detailed price and margin analysis (P&L) for all deal requests

.Validate pricing accuracy in line with approved pricing strategies and policy guidelines

.Support margin optimization through data-driven insights and recommendations

.Deal Validation & Complianc

eReview and validate incoming deals for accuracy, completeness, and adherence to policy

.Perform compliance checks and ensure alignment with country-specific delegation matrices

.Escalate exceptions, non-standard deals, or risks to Product Managers (PMs) or relevant stakeholders

.Approvals & Quotin

gApprove deals within delegated authority using system tools

.Generate and release customer quotes after validation and approvals

.Ensure all pricing approvals are justified and documented

.Stakeholder Communication & Coordinatio

nAct as a key liaison between Sales, Partners, Category teams, and Product Managers

.Provide timely updates on deal status and resolution of queries

.Support stakeholders in using internal and external tools for deal processing

.Reporting & Analytic

sPrepare and deliver sales, claims, and pricing reports for business teams

.Provide analytical insights to support decision-making and business performance improvement

.Track key metrics such as pricing accuracy, margins, and TAT adherence

.Special Pricing & Suppor

tManage special pricing requests, ensuring strong justification and compliance

.Review supporting documentation and provide recommendations for approvals

.Assist sales teams with pricing guidance and deal structuring

.

Key Skills & Competenci

esStrong analytical and financial skills (pricing, margin, P&L analysi

s)Knowledge of sales operations and deal lifecycle manageme

ntAttention to detail and high accuracy in data handli

ngEffective stakeholder management and communicati

onUnderstanding of pricing policies and compliance framewor

ksProficiency in Excel and reporting too

lsAbility to work in SLA-driven, high-volume environmen

ts

Experience & Qualificat

ionBachelorâ??s degree in Business, Finance, Economics, or related fi

eld2â??6+ years of experience in sales operations, pricing, or deal support (level depende

nt)Experience in IT/Technology industry or channel sales environment prefer

red

Key Performance Indicators (K

PIs)Deal processing TAT adhere

nce Pricing accuracy and compliance

rateMargin improvement / profitability contribu

tionStakeholder satisfaction le

velsQuality and timeliness of reports and anal

ysis

Work Ti

mingsNight shifts to support global operations (IST 9:00 pm to 6:am sh

ifts)