Job Description
Full details about the role and requirements
Yukerja Summary
The IT Senior Operations Support (Marunda Based) role at APICAL Group is curated from JobStreet (category Teknologi & IT). Note the work location (North Jakarta, Jakarta) before applying. Yukerja.com is not the employer — applications are handled on the official source site.
Job Descriptions:
Provide first-level and second-level IT operational support for end users in Jakarta and sites
Manage physical network & server include regular system maintenance, backup, patching & security updates
Configure, manage & troubleshoot network environment
Oversee enterprise Windows ecosystem, specifically managing AD, DNS & DHCP
Implement access control, data protection & audit requirement.
Monitor of server health, network traffic & handle incident response include root cause analysis
Support & manage security facilities device CCTV, NVR, access control & other IoT devices
Requirements
Bachelor’s degree in Information Technology, Computer Science, or related field.
Minimum 4 years of experience in IT Operations, Infrastructure, or IT Support.
Strong knowledge of network infrastructure, hardware, software, and troubleshooting.
Experience managing multi-site operations is preferred.
Good understanding of IT governance, backup, and cybersecurity practices.
Able to work independently and manage multiple priorities.