Job Description
Full details about the role and requirements
Yukerja Summary
The Agent - Ocean Export role at Expeditors International is curated from JobStreet (category Logistik & Supply Chain). Note the work location (North Jakarta, Jakarta) before applying. Yukerja.com is not the employer — applications are handled on the official source site.
Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 18,000 trained professionals in a worldwide network of over 340 locations across six continents. Expeditors' promise, "You'd be surprised how far we'll go for you." is not mere hype; it is our commitment to go beyond the expectations of what companies need from a global logistics provider. Our culture is about exceeding our customers' expectations and providing a place for our employees to make a career.
Job DescriptionScope of Position
Ensure timely and accurate movement of freight and information, while providing exceptional customer service within the Ocean Export Department.
Major Duties and Responsibilities
- Ensure smooth and timely freight process flow
- Ensure accurate and timely data entry into our operational system
- Understand all the elements of Ocean DLSOP in Indonesia and correctly interpret this information to fulfill our customers’ instructions and expectations.
- Track and Trace Ocean Export Files and reporting
- Meet compliance at all times to regulations internal and external in accordance with government regulations
- Understand department process flow, and looking for best practices to improve operational efficiency and productivity
- Ensure all customers standard operating procedures in place and updated in the DLSOPs
- Overseas communications, timely responses to emails and requests (internal and external)
- Utilize all technology tools available in the company to perform customer service and operations duties.
- Escalation of problems to Management when necessary
- Understanding of ocean documentation process a plus
- Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results
- Pro-active, strong organizational skills
- Good computer skills (Excel, Word)
- Must be ready to work overtime if/when necessary.
- Fluent in English
- Application Closing: Jul. 31st, 2026