Job Description
Full details about the role and requirements
Yukerja Summary
The Business Analyst for Digital Operations role at PT MDS Retailing Tbk is curated from JobStreet (category Teknologi & IT). Note the work location (Karawaci, Banten) before applying. Yukerja.com is not the employer — applications are handled on the official source site.
Responsibilities
Analyze fulfillment and operational performance to identify improvement opportunities.
Prepare, maintain, and validate operational data and dashboards.
Monitor logistics, shipping performance, SLA, and fulfillment KPIs.
Analyze operational costs, returns, and fulfillment efficiency to support business decisions.
Collaborate with internal teams and 3PL partners to resolve operational issues and improve performance.
Develop reports and insights to support digital operations and decision-making.
Requirements
Bachelor's degree in Business, Statistics, Logistics/Supply Chain, Industrial Engineering, or a related field with minimum 3 years of relevant experience.
Strong analytical skills with experience in data analysis and operational reporting.
Proficient in Microsoft Excel and dashboard/reporting tools (e.g., Power BI, Tableau, or similar).
Familiar with e-commerce operations, fulfillment, logistics, and KPI monitoring.
Able to analyze large datasets and provide actionable business insights.
Strong communication and stakeholder management skills.
Willing to be placed in Lippo Karawaci.