Job Description
Full details about the role and requirements
Yukerja Summary
The Customer Service Representative role at RSD Human Resource Management Consultancy is curated from Bossjob (category Magang & Fresh Graduate). Note the work location (Rizal, Calabarzon, Philippines) before applying. Yukerja.com is not the employer — applications are handled on the official source site.
Description
- Respond to customer inquiries via phone, email, and chat channels in Healthcare account.
- Provide accurate information about products and services to enhance customer satisfaction.
- Assist customers with order placement and issue resolution.
- Document customer interactions and feedback for continuous improvement.
- Collaborate with team members to improve service delivery.
Requirements
- Educational Qualifications: Bachelor's degree in a relevant field preferred.
- Experience Level: No experience required; entry-level position.
- Skills and Competencies: Strong customer service orientation and communication skills.
- Qualities and Traits: Patience, empathy, and problem-solving abilities.
- Working Conditions: May require evening and weekend shifts.