Job Description
Full details about the role and requirements
Yukerja Summary
The Call Center Representative role at Miranda HR is curated from Bossjob (category Teknologi & IT). Note the work location (Makati, National Capital Region, Philippines) before applying. Yukerja.com is not the employer — applications are handled on the official source site.
Description
- Provide exceptional customer service through effective communication.
- Handle inbound and outbound calls to assist customers with inquiries and support.
- Document all interactions and maintain accurate records of customer issues.
- Collaborate with team members to resolve customer issues efficiently.
- Participate in training sessions and team meetings to enhance product knowledge.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field or equivalent experience
- Experience Level: 0–2 years
- Skills and Competencies: Strong verbal and written communication skills
- Responsibilities and Duties: Ability to multitask and manage time effectively
- Qualities and Traits: Positive attitude and willingness to learn
- Working Conditions: Ability to work in a fast-paced environment