Job Description
Full details about the role and requirements
Yukerja Summary
The Staff IVF Care and Patient Journey Jakarta role at Morula IVF is curated from JobStreet (category Kesehatan). Note the work location (Central Jakarta, Jakarta) before applying. Yukerja.com is not the employer — applications are handled on the official source site.
Staff IVF Care — IVF Patient Journey
Qualifications
Registered or former nurse/midwife From IVF Company.
Diploma or Bachelor’s degree.
Well-groomed with a professional appearance.
Good Communication in English.
Placement: Jakarta Pusat
Willing to do On Job Training on Morula IVF Jakarta for 3 to 6 Months
Key Competencies
Patient Journey Management: Able to accompany patients throughout the IVF pathway, from doctor consultation to discharge and post-procedure follow-up.
Communication & Empathy: Highly communicative, empathetic, and skilled in building patient trust and rapport.
Follow-up & Conversion: Experienced in structured follow-up processes and patient engagement through to IVF case closure.
Service Orientation & Professionalism: Detail-oriented, service-focused, professional, and committed to strict patient confidentiality.
Teamwork: Able to collaborate effectively with medical and non-medical teams.
Tools: Comfortable using WhatsApp Business, basic CRM tools, and Google Sheets
Languages: Indonesian (written and spoken); basic conversational English (active)
Nice to Have :
Prior experience in an IVF clinic or maternity hospital (RSIA)
Experience managing premium clients and consultative patient journeys
Familiarity with consultative sales and closing techniques in healthcare settings