Job Description
Full details about the role and requirements
Yukerja Summary
The Customer Support Representative role at Metacom Careers is curated from Bossjob (category Teknologi & IT). Note the work location (Taguig, National Capital Region, Philippines) before applying. Yukerja.com is not the employer — applications are handled on the official source site.
Description
- Provide exceptional customer service through various communication channels.
- Respond to customer inquiries and resolve issues efficiently.
- Maintain records of customer interactions and document issues.
- Collaborate with team members to improve customer support processes.
- Follow up with customers to ensure their issues are resolved satisfactorily.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field
- Experience Level: 3-5 years
- Skills and Competencies: Strong customer service skills, proficiency in English, experience in call center environments
- Qualities and Traits: Excellent communication skills, problem-solving mindset, and patience
- Working Conditions: May require flexibility to work in shifts