Job Description
Full details about the role and requirements
Yukerja Summary
The Call Center Agent role at Synlink Recruitment Outsourcing Co. Inc. is curated from Bossjob (category Teknologi & IT). Note the work location (Quezon City, National Capital Region, Philippines) before applying. Yukerja.com is not the employer — applications are handled on the official source site.
Description
- Handle customer inquiries via telephone in a professional manner.
- Resolve customer issues and provide accurate information regarding products and services.
- Maintain detailed records of customer interactions in the database.
- Collaborate with team members to improve service delivery.
- Adhere to company guidelines and policies during all customer interactions.
Requirements
- Educational Qualifications:High School Diploma or equivalent.
- Experience Level:0-2 years.
- Skills and Competencies:Excellent communication and interpersonal skills.
- Qualities and Traits:Strong problem-solving abilities and a customer-oriented mindset.
- Responsibilities and Duties:Able to work in a fast-paced environment and handle multiple tasks.