Job Description
Full details about the role and requirements
Yukerja Summary
The Customer Service Representative role at Metacom Careers is curated from Bossjob (category Teknologi & IT). Note the work location (Pasig, National Capital Region, Philippines) before applying. Yukerja.com is not the employer — applications are handled on the official source site.
Description
- Assist customers with their inquiries and provide accurate information about products and services.
- Handle customer complaints and provide effective solutions in a timely manner.
- Maintain a positive and professional attitude while interacting with customers.
- Collaborate with team members to enhance the overall customer experience.
- Document customer interactions and maintain accurate records.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field preferred.
- Experience Level: 0–2 years of customer service experience preferred but not required.
- Skills and Competencies: Strong English language proficiency.
- Skills and Competencies: Excellent customer service and interpersonal skills.
- Skills and Competencies: Ability to work collaboratively as a team player.
- Skills and Competencies: Strong organizational and technical skills.
- Qualities and Traits: Positive attitude and a passion for helping others.