Job Description
Full details about the role and requirements
Yukerja Summary
The Customer Service Representative role at Metacom Careers is curated from Bossjob (category Teknologi & IT). Note the work location (Pasig, National Capital Region, Philippines) before applying. Yukerja.com is not the employer — applications are handled on the official source site.
Description
- Provide exceptional customer service and support to clients via phone, email, and chat.
- Resolve customer inquiries and issues efficiently and effectively.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with team members to improve service delivery and customer satisfaction.
- Assist in scheduling appointments and managing customer requests.
Requirements
- Educational Qualifications: Bachelor's degree in a relevant field preferred.
- Experience Level: 0–2 years of customer service experience.
- Skills and Competencies: Proficient in English language with strong communication skills.
- Skills and Competencies: Proven customer service skills with a focus on problem solving.
- Qualities and Traits: Strong interpersonal skills and ability to work as a team player.
- Skills and Competencies: Experience in call center operations is an advantage.