Job Description
Full details about the role and requirements
Yukerja Summary
The Customer Service Representative role at Metacom Careers is curated from Bossjob (category Kesehatan). Note the work location (Cebu, Central Visayas, Philippines) before applying. Yukerja.com is not the employer — applications are handled on the official source site.
Description
- Provide exceptional customer service by addressing inquiries and resolving issues promptly.
- Maintain detailed records of customer interactions and transactions.
- Assist customers in navigating products and services effectively.
- Collaborate with team members to improve customer service processes.
- Stay informed about product updates and promotions to better support customers.
Requirements
- Educational Qualifications: High School Diploma or equivalent
- Experience Level: atleast 6 months of call center/bpo experience
- Skills and Competencies: Strong communication and interpersonal skills
- Qualities and Traits: Patient, empathetic, and a problem-solver
- Working Conditions: Office environment, potential for remote work