Job Description
Full details about the role and requirements
Yukerja Summary
The Online Customer Service Representative role at TREG Outsourcing is curated from Bossjob (category Marketing & Penjualan). Note the work location (Angeles, Central Luzon, Philippines) before applying. Yukerja.com is not the employer — applications are handled on the official source site.
Description
- Assist customers with inquiries via online chat, email, and social media.
- Resolve product or service issues by clarifying the customer's complaint.
- Provide information about products and services to enhance the customer experience.
- Document customer interactions and maintain accurate records.
- Collaborate with other team members to improve service delivery.
Requirements
- Educational Qualifications: High School Diploma or equivalent.
- Experience Level: 0–2 years.
- Skills and Competencies: Proficient in English with strong communication skills.
- Skills and Competencies: Customer service-oriented with a problem-solving attitude.
- Qualities and Traits: Patience and empathy when dealing with customers.