Job Description
Full details about the role and requirements
Yukerja Summary
The Online Customer Service Representative role at TREG Outsourcing is curated from Bossjob (category Marketing & Penjualan). Note the work location (Angeles, Central Luzon, Philippines) before applying. Yukerja.com is not the employer — applications are handled on the official source site.
Description
- Respond to customer inquiries via online chat, email, and social media.
- Provide product and service information to customers in a clear and friendly manner.
- Resolve customer complaints and issues efficiently, ensuring a positive experience.
- Maintain customer records and document interactions accurately.
- Collaborate with team members to improve service delivery and customer satisfaction.
Requirements
- Educational Qualifications: High School Diploma or equivalent.
- Experience Level: 0–2 years.
- Skills and Competencies: Strong communication skills in English.
- Skills and Competencies: Customer service experience or a willingness to learn.
- Qualities and Traits: Patience, empathy, and a positive attitude.