Job Description
Full details about the role and requirements
Yukerja Summary
The Customer Service & Order Fulfillment Executive - Food Manufacture (C-132642) role at RGF HR Agent Recruitment is curated from JobStreet (category Manufaktur). Note the work location (Jakarta) before applying. Yukerja.com is not the employer — applications are handled on the official source site.
About The Company:
The working venue is in East Jakarta.
Our client is a Japanese Food Manufacturing Company. Currently, they are looking for Customer Service & Order Fulfillment Executive.
Job Responsibilities:
Process daily customer orders and ensure order details, pricing, quantities, and delivery requirements are accurate.
Coordinate local and overseas shipment arrangements, including sea and air shipments.
Follow up independently with suppliers, customers, forwarders, and internal departments on order status, shipment schedules, delivery timelines, and pending matters.
Monitor inventory updates and maintain accurate records in the company system.
Prepare, check, and follow up on shipping, costing, and trade-related documents.
Coordinate among sales, purchasing, warehouse, logistics, finance, and other relevant departments to resolve order, shipment, or documentation issues.
Track outstanding tasks closely and ensure follow-up actions are completed within the required timeline.
Assist in checking payment, shipment, and order-related status when required.
Maintain proper records of orders, shipments, documents, and pending follow-up matters.
Carry out other administrative or operational duties assigned by the company.
Other tasks as assigned.
Job Requirements:
Bachelor's Degree in any major
Business level English
Minimum 2 years of experience in Order Fulfillment, Supply Chain, or Logistics role in FMCG industry
Strong attention to detail with the ability to handle multiple tasks accurately
Good communication and coordination skills, with the ability to work effectively with internal departments, customers, suppliers, and logistics partners
Able to work independently, prioritize tasks, and meet deadlines in a fast-paced environment
Available to join as soon as possible
[Only CV in English will be processed]
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