Job Description
Full details about the role and requirements
Yukerja Summary
The Chat support role at A.V.L. Motocraft Corporation is curated from Bossjob (category Marketing & Penjualan). Note the work location (Quezon City, National Capital Region, Philippines) before applying. Yukerja.com is not the employer — applications are handled on the official source site.
Respond to all customer comments, inquiries, and direct messages on Facebook and TikTok.
Provide accurate information about products, services, pricing, promotions, and orders.
Address customer concerns and complaints professionally and escalate complex issues when necessary.
Maintain a friendly, courteous, and brand-consistent tone in all interactions.
Monitor social media pages to ensure timely responses to customer engagement.
Record and document customer interactions when required.
Follow company policies and guidelines when responding to customers.
Meet response time, quality, and customer satisfaction standards.