Job Description
Full details about the role and requirements
Yukerja Summary
The Service Engineer role at Signode (Thailand) Limited (WHA) is curated from JobStreet (category Teknologi & IT). Note the work location (Si Racha, Chon Buri) before applying. Yukerja.com is not the employer — applications are handled on the official source site.
· Provide high level technical support to Thailand & SEA customers (as and when required).
· Installation, Commissioning & Customer Training.
· To attend customer complaints and solve the problem with customer satisfaction, Attending Preventive Maintenance, Breakdown Maintenance and resolving problems in the Machines and Tools.
· Identify and implement upgradation/ retrofit opportunity.
· Work on long-term relationships with the customer through annual reliability service contracts.
· Generate Target revenue.
· Collect feedback from customers & share it with the department concerned.
· Communicate with the customer to ensure satisfaction and implement any necessary corrective actions.
· Performs other duties as necessary or assign by Immediate Superior.
Qualification & Certification (if applicable)
. Bachelor’s degree in electrical engineering, mechatronics engineering or related field.
Experience
. Total experience : 3 to 5 years
. Experience in working with special purpose/packaging/pharma/industrial machine installation, commissioning and sales support.
. Ability to read and understand schematics, wiring diagrams, layouts, and other related specifications.
. Familiar with PLC/Drive systems.