Job Description
Full details about the role and requirements
Yukerja Summary
The Customer Service Representative role at Work-1 Manpower Recruitment Services is curated from Bossjob (category Teknologi & IT). Note the work location (Mandaluyong, National Capital Region, Philippines) before applying. Yukerja.com is not the employer — applications are handled on the official source site.
Description
- Provide exceptional customer support via phone, email, and chat
- Resolve customer inquiries effectively and efficiently
- Document customer interactions and maintain accurate records
- Collaborate with team members to improve customer service processes
- Identify and escalate priority issues to management
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field
- Experience Level: 0–2 years of customer service experience
- Skills and Competencies: Excellent communication skills in English
- Qualities and Traits: Strong problem-solving abilities and customer-centric attitude
- Responsibilities and Duties: Ability to handle difficult situations with professionalism