Job Description
Full details about the role and requirements
Yukerja Summary
The Customer Service Representative role at Work-1 Manpower Recruitment Services is curated from Bossjob (category Kesehatan). Note the work location (Quezon City, National Capital Region, Philippines) before applying. Yukerja.com is not the employer — applications are handled on the official source site.
Description
- Provide exceptional customer service through various communication channels including phone, email, and chat.
- Resolve customer inquiries and complaints in a timely and efficient manner.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with team members to improve service processes and enhance customer satisfaction.
- Stay updated on product knowledge to assist customers effectively.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field preferred
- Experience Level: 0–2 years of customer service experience
- Skills and Competencies: Strong communication and interpersonal skills
- Qualities and Traits: Empathetic, patient, and solution-oriented
- Responsibilities and Duties: Ability to handle multiple tasks and work in a fast-paced environment