Job Description
Full details about the role and requirements
Yukerja Summary
The Customer Service Representative role at Work-1 Manpower Recruitment Services is curated from Bossjob (category Teknologi & IT). Note the work location (Pasig, National Capital Region, Philippines) before applying. Yukerja.com is not the employer — applications are handled on the official source site.
Description
- Act as the first point of contact for customers, addressing inquiries and resolving issues efficiently.
- Provide product and service information to assist customers in making informed decisions.
- Maintain comprehensive knowledge of company policies, procedures, and offerings.
- Document customer interactions and feedback to enhance service quality.
- Collaborate with team members to improve customer service processes and procedures.
Requirements
- Job Title: Customer Service Representative
- Job Function: Customer Service
- Responsibilities and Duties: Strong organizational skills and attention to detail are essential.
- Working Conditions: Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Qualities and Traits: Excellent communication and interpersonal skills, with a focus on customer satisfaction.
- Qualities and Traits: Problem-solving skills and a proactive approach to addressing customer needs.
- Qualities and Traits: Ability to work collaboratively within a team as well as independently.