Job Description
Full details about the role and requirements
Yukerja Summary
The Call Center Representative role at RSD Human Resource Management Consultancy is curated from Bossjob (category Teknologi & IT). Note the work location (Rizal, Calabarzon, Philippines) before applying. Yukerja.com is not the employer — applications are handled on the official source site.
Description
- Answer incoming customer calls and respond to inquiries professionally.
- Provide accurate information regarding products and services.
- Handle and resolve customer complaints effectively.
- Maintain detailed records of customer interactions in the database.
- Assist in product upselling and promotional campaigns.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field or equivalent experience
- Experience Level: 1–3 years of experience in a call center or customer service role
- Skills and Competencies: Strong communication and interpersonal skills
- Responsibilities and Duties: Ability to multitask and manage time effectively
- Qualities and Traits: Patience, empathy, and a customer-oriented attitude
- Working Conditions: Comfortable working in a fast-paced office environment