Job Description
Full details about the role and requirements
Yukerja Summary
The Concierge role at JLL is curated from JobStreet (category Perhotelan & Pariwisata). Note the work location (South Jakarta, Jakarta) before applying. Yukerja.com is not the employer — applications are handled on the official source site.
About the role
We are seeking a dedicated and professional Concierge to join PT Jones Lang LaSalle in South Jakarta, Jakarta. This is a full-time position that plays a crucial role in delivering exceptional service to our clients, tenants, and visitors. As a Concierge, you will be the first point of contact for many individuals interacting with our properties and services, making your role essential to maintaining the high standards of hospitality and professionalism that PT Jones Lang LaSalle is known for. You will be responsible for providing personalised assistance, managing inquiries, and ensuring that every interaction reflects our commitment to excellence in real estate and property management.
Key responsibilities
Welcome and greet visitors, clients, and tenants in a professional and courteous manner
Manage incoming calls and direct them to the appropriate departments or personnel
Provide information about building facilities, services, and local area recommendations
Assist with booking meeting rooms, facilities, and arranging services for clients and tenants
Handle administrative tasks such as receiving and distributing mail and parcels
Maintain a clean and welcoming reception area and common spaces
Respond promptly to requests and concerns from building occupants
Coordinate with other departments to ensure seamless service delivery
Keep detailed records of visitor information and service requests
Support special events and property functions as required
What we're looking for
Excellent communication and interpersonal skills with a natural ability to engage with diverse individuals
Professional demeanour with a strong commitment to customer service excellence
Ability to multitask and prioritise effectively in a fast-paced environment
Proficiency in using computer systems and office software applications
Fluency in English and Indonesian; additional languages are advantageous
Strong organisational and problem-solving abilities
Previous experience in a hospitality, reception, or customer service role is preferred
Ability to work collaboratively with colleagues across different departments
A positive attitude and willingness to go above and beyond for clients
High level of discretion and professionalism when handling confidential information
What we offer
PT Jones Lang LaSalle is committed to providing a supportive and inclusive workplace for all employees. We offer opportunities for professional development and a collaborative work environment. Our team values integrity, excellence, and innovation, and we invest in the growth and wellbeing of our staff.
About us
PT Jones Lang LaSalle is a leading real estate services firm operating in Indonesia and worldwide. With a strong reputation for delivering comprehensive property solutions, we specialise in leasing, sales, valuations, and property management across residential, commercial, and industrial sectors. Our commitment to excellence and client satisfaction has established us as a trusted partner in the real estate industry. We pride ourselves on our professional team, innovative approaches, and deep market knowledge that enable us to provide exceptional value to our clients and stakeholders.
Apply now
If you are an enthusiastic professional eager to deliver outstanding concierge services and become part of a dynamic real estate organisation, we would love to hear from you. Please submit your CV and a cover letter detailing your relevant experience and why you are the ideal candidate for this role.