Job Description
Full details about the role and requirements
Yukerja Summary
The Call Center Representative role at Miranda HR is curated from Bossjob (category Teknologi & IT). Note the work location (Pasig, National Capital Region, Philippines) before applying. Yukerja.com is not the employer — applications are handled on the official source site.
Description
- Provide exceptional customer service by responding to inquiries and resolving issues promptly.
- Maintain accurate records of customer interactions in the database.
- Follow up on customer requests to ensure satisfaction.
- Escalate complex issues to higher-level support when necessary.
- Participate in team meetings and training sessions to improve performance.
Requirements
- Educational Qualifications: High School Diploma or equivalent
- Experience Level: 0–2 years
- Skills and Competencies: Strong communication and interpersonal skills
- Qualities and Traits: Patience and a positive attitude
- Responsibilities and Duties: Ability to work in a fast-paced environment
- Working Conditions: Must be able to work flexible hours, including nights and weekends