Job Description
Full details about the role and requirements
Yukerja Summary
The Customer Service role at Mitra Global Holiday is curated from JobStreet (category Perhotelan & Pariwisata). Note the work location (Bali) before applying. Yukerja.com is not the employer — applications are handled on the official source site.
Join the Leader in B2B Hospitality
MG is the B2B hospitality marketplace leader. We are connected dynamically to the world's top B2B buyers and sellers. Our purpose is to leverage technology and differentiated service to help travel buyers and sellers grow and win.
We are currently looking for CUSTOMER SERVICE STAFF
Job Descriptions:
Manage domestic and international hotel reservations from a travel agent or corporate
Provide fast service in answering customer queries via phone, emails, and chat
Investigate customer issues to find root cause, and offer solutions
Confidence to follow up with hotels for room availability
Requirements:
Work opportunity in Bali
Candidate must possess at least a Diploma in any field
Preferably fluent in English for conversation with overseas travel agents, hotels, and suppliers
Minimum 1 year(s) of working experience as Reservation Staff
Have a background on Travel industry or Hotelier will be an advantage
Willing to work in weekly shifts including on weekends/Public Holidays as per the shift.
Why Join MG Group?:
Be part of a growing global leader in the hospitality marketplace.
Collaborate with industry experts and make an impact.
Work in an innovative environment that encourages growth and development.