Job Description
Full details about the role and requirements
Yukerja Summary
The Logistics CSR (Customer Service) role at J-K Network Services is curated from Bossjob (category Logistik & Supply Chain). Note the work location (Laguna, Calabarzon, Philippines) before applying. Yukerja.com is not the employer — applications are handled on the official source site.
A 50 year old Japanese company expanded their business in the Philippines. This company is popular for leading the railway, the logistics, import, export, shipping, trading and more business in Japan. Due to its success, this firm opened its office in Manila to serve the globe.
Position: Client Services Associate – Logistics | Logistics
CSR
Position: Logistics CSR
Salary: Php 18,000 to Php25,000 (Fixed Dayshift)
Type of Job: Calls and Emails
Account: Local or Asian Account
Company Industry: Japanese Shipping and Cargo Firm
Work Location: Laguna
Work Schedule: Fixed Day shift (8am to 5pm only) *this is not shifting
Work Set Up: Onsite in Laguna
Who is qualified?
- Bachelors Degree holder of any course , open to undergraduate
- Open to someone with work experience or no experience.
- This is an urgent hiring: Heads required is 4.
- Willing to undergo training
- Willing to work using emails and calls with customers
- This is not “complaint line” this is more on order management
What are the duties of the job?
- Guide customer on how to place an order
- Answer inquiries about logistics rate, timeline and shipping
- Answer customers via email, Chat and phone calls
- Use Tagalog and English based on Customer preferences
- Update customers regarding their ongoing orders
- Help customer place an order once decided
- Double check if customer requirements are compliant with PEZA
How is the recruitment process?
This is 1 day hiring. Please attend the interview personally to take the first and final interview done by the Site Manager and you will get to know the result within the day. We prefer someone who can start ASAP.
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