Job Description
Full details about the role and requirements
Yukerja Summary
The Now Hiring: CSR for Lexxus ISM Account at Bridgetowne role at Metacom Careers is curated from Bossjob (category Kesehatan). Note the work location (Quezon City, National Capital Region, Philippines) before applying. Yukerja.com is not the employer — applications are handled on the official source site.
Now Hiring: Customer Service Representative for Behavioral Healthcare Account
Work Location: Robinson’s Bridgetowne Giga Tower, E. Rod Jr. Ave., Brgy. Ugong Norte, Quezon City (Onsite)
Monthly Salary: ?18,000 – ?19,000
Operating Hours: Night Shift (US Account)
Target Start Date: Immediate / ASAP
The Mission
Be the voice that guides individuals toward healing and wellness. In this role, you will manage vital communications for a premier Behavioral Healthcare Account. You will assist patients, mental health professionals, and medical institutions with inquiries regarding therapy benefits, program eligibility, and healthcare coordination.
This isn't just a data entry or typical customer service role; it is an opportunity to provide clarity, reassurance, and critical administrative support to individuals navigating their mental health journeys.
Candidate Profile
We are looking for clear communicators who bring a balance of focus and empathy to the workspace.
Technical & Educational Criteria:
Option A: University/College Graduate (Any discipline). No prior work experience required—we provide full, paid training!
Option B: Undergraduate (Completed at least 2 years of college). Must possess a minimum of 6 months of continuous work experience (BPO or non-BPO).
Essential Strengths:
Conversational fluency and strong comprehension skills in English.
Active listening skills paired with a professional, respectful phone etiquette.
Ability to handle confidential patient details with extreme care (HIPAA guidelines).
Absolute readiness to work onsite in Bridgetowne, QC, on a fixed or rotating night shift.
Rewards & Total Compensation
Your dedication to healthcare service comes with a premium suite of benefits designed to support you and your family:
Salary: 18-19000
Other benefits:
-20% Night differential
-HMO coverage for employee upon Day 1 and HMO dependent upon certification
-Life and Accident Insurance
-Annual increase based on performance
-13 and 14th month Pay
How to Fast-Track Your Application
We are prioritizing candidates who can start immediately.
Step 1: Digital Registration – Submit your updated resume highlighting your educational background and any matching work history.
Step 2: Onsite Evaluation – Proceed to our recruitment floor located at the Robinson’s Bridgetowne Giga Tower, E. Rod Jr. Ave., Brgy. Ugong Norte, Quezon City for your communication screening.
Step 3: Account Matching & Offer – Pass the behavioral account evaluation, clear your pre-employment medical checks, and lock in your Day 1 health insurance!