Job Description
Full details about the role and requirements
Yukerja Summary
The Online Customer Service Representative role at Recruitify_HR is curated from Bossjob (category Teknologi & IT). Note the work location (Iloilo, Western Visayas, Philippines) before applying. Yukerja.com is not the employer — applications are handled on the official source site.
Description
* Provide exceptional customer service via phone, email, and chat.
* Handle customer inquiries and resolve issues efficiently.
* Document interactions and follow up on customer requests promptly.
* Collaborate with team members to improve service delivery.
* Maintain knowledge of products and services for accurate assistance.
Requirements:
* Educational Qualifications: senior high school graduate is qualified
* Experience level : with or without any experience in a call center or customer service environment.
Skills and Competencies:
* Proficient in English language; strong customer service skills.
Skills and Competencies:
* Excellent people and interpersonal skills.
Qualities and Traits:
* Strong problem-solving abilities and a positive attitude.
Working Conditions:
* Ability to work in a fast-paced and dynamic environment.