Job Description
Full details about the role and requirements
Yukerja Summary
The Customer Service Representative role at Miranda HR is curated from Bossjob (category Teknologi & IT). Note the work location (Quezon City, National Capital Region, Philippines) before applying. Yukerja.com is not the employer — applications are handled on the official source site.
Description
- Provide excellent customer service through various channels including phone, email, and chat.
- Resolve customer inquiries and issues in a timely and efficient manner.
- Maintain accurate records of customer interactions and transactions.
- Assist with product information and order processing.
- Identify opportunities to improve customer experience and communicate feedback to management.
Requirements
- Educational Qualifications: High School Diploma or equivalent.
- Experience Level: 0–2 years of experience in a customer service role.
- Skills and Competencies: Strong communication and interpersonal skills.
- Skills and Competencies: Ability to handle difficult situations with empathy and professionalism.
- Qualities and Traits: A positive attitude and a willingness to help.