Job Description
Full details about the role and requirements
Yukerja Summary
The Information Technology Governance & Service Management role at Tilaka Nusa Technology is curated from JobStreet (category Teknologi & IT). Note the work location (South Jakarta, Jakarta) before applying. Yukerja.com is not the employer — applications are handled on the official source site.
Job Requirements:
Bachelor's degree in Informatics Engineering/Information Systems/Information Management
2-3 years of experience in a relevant position.
Understanding of information security governance standards and frameworks (ISO 27001:2022, ISO 27701:2019, ISO 22301:2019) and Cybersecurity Framework System 2.0, ITIL.
Understanding of personal data protection regulations in Indonesia (PDP Law, Government Regulation 71/2019, related Ministerial Regulations).
Basic knowledge of information technology risk management (ISO 31000, NIST RMF).
Understanding of the ITIL v4 framework for IT service management.
Basic knowledge of the lifecycle of policy documents, procedures, and work instructions.
Understanding of the principles of internal auditing of management systems (ISO 19011).
Analytical skills using Excel (pivot).
Ability to develop operational designs in governance and improve the quality and performance of processes through the development, updating, and communication of all IT-related regulations.
Understanding of Change Management, Change lifecycle (Request, Assessment, Approval, Implementation, Review) Risk & impact analysis on system changes, having a good technical implementation analysis and technical understanding.
Job Descriptions:
Develop and update policies, procedures, technical instructions, templates and forms.
Placing policies, procedures, technical instructions, templates and forms on media that can be accessed by the Directorate of IT.
Conducting activities for communication and awareness related to the implementation of internal and external regulations in the IT Directorate.
Adopt industrial best practices that are appropriate to improve the quality and performance of processes in the IT Directorate.
Establish operational design in governance of IT and improve the quality and performance of IT processes through developing, updating and communicating all governing rules related to Information Technology.