Job Description
Full details about the role and requirements
Yukerja Summary
The Customer Service Representative role at Metacom Careers is curated from Bossjob (category Magang & Fresh Graduate). Note the work location (Pasay, National Capital Region, Philippines) before applying. Yukerja.com is not the employer — applications are handled on the official source site.
Description
- Provide exceptional customer service through various channels including phone, email, and chat.
- Assist customers with inquiries, issues, and product information in a timely manner.
- Maintain detailed and accurate records of customer interactions and transactions.
- Collaborate with team members to improve service delivery and customer satisfaction.
- Develop a thorough understanding of company products and services to effectively assist customers.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field preferred.
- Experience Level: No experience required; entry-level candidates are encouraged to apply.
- Skills and Competencies: Strong verbal and written communication skills.
- Qualities and Traits: Excellent problem-solving abilities and a positive attitude.
- Responsibilities and Duties: Ability to handle multiple tasks in a fast-paced environment.
- Working Conditions: May require working in shifts, including evenings and weekends.